ABOUT US

Introduction

Since its debut, we at WinClub88 have always adhered to one goal: to constantly better ourselves amidst the competition to become one of the industry's leading gambling websites of today. With this goal, we have committed ourselves in providing our partners fair, reasonable, safe, reliable, accurate, and efficient money transaction platform, as well as 24/7 support for active users.

Our mission is clear. That is, to bring to you no less than an ultimate gaming experience which is both fun and innovative, and assisting you in setting your personal limits to every game you play.

Business license

WINCLUB88 LTD, a Offshore Gaming Operator licensed by the Government of Curacao, has been granted the limited rights to use the brand WinClub88 online. show license

Responsible Gaming

At WinClub88, we want our players to experience the fun and thrill of every game they partake in, apart from the opportune monetary gains. Hence, we strongly recommend that you engage in responsible gaming.

The gaming environment we furnish our players is safe and secure, thus we ensure to protect our customers' privacy. We extend assistance to setting your deposit limits and time spent in playing WinClub88 's games.

Online Payment Security

It is our concern to protect our gamers' monetary transactions. To uphold this goal, we have generated a top-of-the-line system that works to safeguard every deposit or withdrawal made by every member. As our beloved customers, we have made all transactions convenient and secured for you.

TERMS & CONDITIONS

The following rules form an agreement between WinClub88 and its customers.
By registering with WinClub88, you fully agree and accept these rules.

1. By accessing the WinClub88 website and by registering through our site to participate in any of the interactive online games (collectively the 'Games'), you agree to be bound by these terms and conditions (the 'Terms'). Please read them carefully and make sure that you only access the games if you fully understand the contents and agree to be bound by them.

2. Customers must be at least 18 years of age in order to place bets. WinClub88reserves the right to ask for proof of age from customers and to suspend their account until satisfactory documentation is provided.

3. It is the customer's responsibility to ensure that their username and security details remain confidential. In the event that a customer suspects this may no longer be the case, they should notify us immediately. Any transactions carried out under the username will be the customer's responsibility.

4. Customers cannot cancel or change a bet once the bet has been placed and confirmed.

5. WinClub88 reserves the right to void any or all bets made by any person or group of persons acting in an attempt to defraud us. If there is evidence of a series of bets, each containing the same selection having been placed by or for the same individual or syndicate of individuals, WinClub88 reserves the right to make such bets void and suspend relevant accounts.

6. WinClub88 reserve the right to terminate your account at any time at our absolute discretion in the event that wagers have been placed in an attempt to defraud WinClub88 or made by or contracted by any bookmaker or gambling syndicate in an attempt to maximize payouts on our Games. Further, we reserve the right to withhold all winnings, as well as the principle, of anyone found to have taken part in such activities.

7. To maintain a high level of security to protect your funds, we will perform random security checks and keep records of transactions and wagers. You accept that we may demand additional documentation to verify you as the account holder in the event of a security check.

8. If any of your personal account details or other financial information relevant to your Account are incorrect, you must inform us immediately, as failure to do so may result in transactions being declined by your financial institution. We will not accept any liability or responsibility for transactions, which are declined as a result of incorrect details where you have failed to make us aware of any changes/correct details.

9. The reference language of the present Terms and Conditions is English. In spite of the care taken during translations, in case of difficulty of comprehension of any clause of these Terms and Conditions, only the English version will be valid.

10. WinClub88 does not permit individual customers to create duplicate accounts (more than one account in any one currency). Any customers found to have created duplicate accounts will have their accounts suspended.

11. Duplicate accounts registration by using deliberately manipulated personal details entries (if detected) may result in the irreversible termination of the gaming account access. WinClub88reserves the right to revoke all accumulated winnings credited to users. And account will be freeze permanently.

12. Each bonus, promotion and/or special offer is subject to its own specific terms. The player agrees to read and understand the terms applicable to each bonus they collect. WinClub88reserves the right to rescind any bonus or special offer or promotion at any time.

13. Prior to releasing or approving any withdrawal, WinClub88 reserves the right to request from customers to furnish with information such as proof of Personal Identification, front and back copy of credit card/debit card, Passport, Driving License or recent bank statement or other appropriate documentation as WinClub88, at its sole discretion, deems necessary. If you fail to comply with any security request, WinClub88 reserves the right to void any winnings in your account.

14. These Terms & Conditions are part of the General WinClub88 Terms & Conditions.

15. These terms & conditions prevail over any communication via email, chat or phone.

General Promotional Terms & Conditions

1. All promotions offers are limited to one per person, family, household address, email address, telephone number, same payment account number, shared computer( e.g. school, public library or workplace) and shared IP.

2. Most of our promotions come with rollover requirement. Which means that member will have fulfill the rollover requirement before any withdrawal can be made.

3. Any bets placed on two opposite sides or draw will not be taken into the calculation or count towards any rollover requirement.

4. WinClub88 reserves the right to forfeit the bonus eligibility, bonus amount and any associated bonus winnings of a customer or a group of customers following suspicious common betting patterns that could result in generating guaranteed profit and/or guaranteed bonus eligibility. This suspicious activity might include, without being limited to, common betting patterns across identical events/markets/selections that could be identified in one or across several accounts.

5. In case of bonus abuse, WinClub88 reserves the right to deduct the bonus and any winnings associated with the bonus from the customer's account.

6. Promotion Abusive Behavior might include, without being limited to: common or suspicious betting patterns across identical events/markets/selections that could be identified in one or across several accounts, excessive frequency or highly unusual pattern of bets on identical selection(s) in a short period of time in comparison to regular betting patterns, etc.

7. WinClub88 will not take responsibility if member provide incomplete/incorrect information, which might result to delayed/ failed delivery for gifts or lucky draw prizes.

8. WinClub88 reserves the right to amend, cancel, reclaim or refuse any promotion at our discretion.

9. All management decisions are final.

HOW TO DEPOSIT

Deposit

WinClub88 support All Local Bank Transfer.

Depositing funds through Online Banking, ATM transfer or Cash Deposit

  • After logging in, click [E-Wallet] on the top menu bar at our homepage and then click deposit icon.
  • Select preferred Bank, Example: Maybank.
  • Bank information will be displayed
  • Make transfer via Online Banking, ATM transfer or Cash deposit.

Processing time for deposit will take 3-5minutes subjected to the respective Bank's processing turnaround time.

  • Please note that we do not accept any deposit via cheques, otherwise it will be penalized.
  • We are not allow member use third party account online banking deposit, otherwise it will be refund to the bank holder account.

HOW TO WITHDRAW

Withdraw

You can withdraw your funds via Local Bank Transfer.

Funds may be withdraw from your account using the following methods:

  • After logging in, click [E-Wallet] on the top menu bar at our home page and then click withdraw icon.
  • Key in the amount of withdrawal.
  • Select preferred bank, Example: Maybank

The funds will be wired to your account as per your instruction once the request is verified by our Payment Services team. Verification by our Payment Services team will require 15-30 minutes subjected to the respective Bank's processing turnaround time.

  • Please take note , we are not allow member use third party bank account to withdraw, otherwise will be refund into the game account.
  • All deposit without claim any promotion needed reached x1 times rollover before request any funds withdraw.
  • Per day are allowed to withdraw x2 times or max amount MYR50,000.

HOW TO TRANSFER

Transfer

You may transfer your funds to the game wallet before start to play the game.

Funds transfer to the game wallet using the following methods:

  • After logging in and deposit, click [E-Wallet] on the top menu bar at our homepage and then click transfer icon.
  • Key in the amount you wish to transfer.
  • Select from Main Wallet to the Game Wallet you wish to play ,Example: VIP Club

CONTACT US

Customer Support Specialists are available everyday for 24 hours.

EMAIL

support@winclub88.com
Please use this address for all Member Service enquiries.

bank@winclub88.com
Please use this address for all Cashier and Finance enquiries.

marketing@winclub88.com
Please use this address for all Marketing enquiries.

admin@winclub88.com
Please use this address for your feedback, suggestion, compliments, any unresolved problem or any issues unsatisfactorily resolved. We will respond to you within 24 hours.

affiliates@winclub88.com
Please use this address for earn commissions by joining our affiliate program.

Contact Us

We also have the following numbers if you wish to call us, at any time. Please have your account number to hand so that we can help you as quickly as possible.

Skype

Skype ID: winclub88

We Chat

WeChat ID: WINCLUB88

Live Chat

Chat with our 24x7 Live Support through the bottom right corner of our site.

24/7 Help & Support

Live Chat

WeChat ID: WINCLUB88

Email: support@winclub88.com

Deposit Methods

Maybank

CIMB Bank

Hong Leong Bank

RHB Bank

Inter-Bank Transfer

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